Privacy Policy

Last Updated: May 16, 2025

1. Introduction

Certifive is a service proposed by DIGITUM LLC ("we," "our," or "us"), an Arizona limited liability company with entity ID 23721569, effective from 08/30/2024. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (certifive.co) and services (collectively, the "Service").

We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Service. This policy applies to the Certifive platform and all products and services offered by DIGITUM LLC under the Certifive brand.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create a user account
  • Complete a profile
  • Submit verification documents
  • Participate in the platform's features
  • Contact us
  • Subscribe to our newsletters

This information may include:

  • Name, email address, phone number, and mailing address
  • Professional experience, educational background, and accomplishments
  • Profile photos and biography
  • Documents supporting identity and credential verification
  • Communication preferences
  • Payment information when applicable

2.2 Non-Personal Information

We automatically collect certain information when you visit, use, or navigate the Service. This information does not reveal your specific identity but may include:

  • Device and usage information
  • IP address
  • Browser and device characteristics
  • Operating system
  • Language preferences
  • Referring URLs
  • Device name
  • Country
  • Location
  • Information about how and when you use our Service

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

3. How We Use Your Information

We use your personal information for various purposes, including to:

  • Create and manage your account
  • Provide and maintain our Service
  • Verify your identity and credentials
  • Connect you with relevant opportunities
  • Process impact measurements and create impact reports
  • Generate PDF versions of your profile
  • Respond to your inquiries and requests
  • Send you administrative information
  • Send marketing and promotional communications (with your consent)
  • Protect our Service and users from fraudulent, malicious, or illegal activity
  • Comply with legal obligations
  • Fulfill any other purpose for which you provide it
  • Improve our website and user experience

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Certifive, our customers, or others.

4.4 With Your Consent

We may disclose your personal information for any other purpose with your consent.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. International Data Transfers

Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside France and choose to provide information to us, please note that we transfer the data, including personal information, to France and process it there.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

8. Your Data Protection Rights

8.1 GDPR Rights (EU Residents)

If you are a resident of the European Union, you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.

If you wish to be informed about what personal information we hold about you and if you want it to be removed from our systems, please contact us.

8.2 CCPA Rights (California Residents)

If you are a California resident, you are granted specific rights regarding access to your personal information. This section describes your rights and how to exercise them.

8.3 Access to Information and Data Portability

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.

8.4 Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

10. Language Support and Translations

Certifive offers content in multiple languages, including English and French. While we strive to ensure accurate translations, we cannot guarantee the accuracy of all translated content. The English version of our Privacy Policy will govern in the event of any discrepancy.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: contact@certifive.co
  • By visiting the contact page on our website: certifive.co/contact