Privacy Policy

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create a user account
• Complete a profile
• Submit verification documents
• Participate in the platform's features
• Contact us
• Subscribe to our newsletters

This information may include:

• Name, email address, phone number, and mailing address
• Professional experience, educational background, and accomplishments
• Profile photos and biography
• Documents supporting identity and credential verification
• Communication preferences
• Payment information when applicable

2.2 Non-Personal Information

We automatically collect certain information when you visit, use, or navigate the Service. This information does not reveal your specific identity but may include device and usage information, IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Service.

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

3. How We Use Your Information

• Create and manage your account
• Provide and maintain our Service
• Verify your identity and credentials
• Connect you with relevant opportunities
• Process impact measurements and create impact reports
• Generate PDF versions of your profile
• Respond to your inquiries and requests
• Send you administrative information
• Send marketing and promotional communications (with your consent)
• Protect our Service and users from fraudulent, malicious, or illegal activity
• Comply with legal obligations
• Fulfill any other purpose for which you provide it
• Improve our website and user experience

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Certifive, our customers, or others.

4.4 With Your Consent

We may disclose your personal information for any other purpose with your consent.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.

6. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your jurisdiction where the data protection laws may differ from those in your jurisdiction.

7. Data Security

We implement technical and organizational measures to protect your information, but no method is 100% secure.

8. Your Data Protection Rights

GDPR (EU Residents), CCPA (California Residents): You may request access, correction, deletion, or restriction of your personal information as applicable.

9. Children's Privacy

Our Service is not intended for individuals under 18. We do not knowingly collect data from children under 18.

10. Language Support and Translations

Content is offered in multiple languages. In case of discrepancy, the English version governs.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Changes are effective when posted on this page.

12. Contact Us

By email: contact@certifive.co